How do I connect my system to mySmartControl?

On the website, go to Systems in the left menu.Click on: AddYou will now see an activation code that is only valid for 10 minutes. Pairing the UNii On the control panel, go to “Menu”, scroll down and choose “Settings” choose “mySmartControl”.Switch on connecting to mySmartControl, to do this press the function button “On” and then connect the panel via the function button “Connect”. Enter the 6-digit code obtained in point 1.The UNii will now [...]


How do I connect my phone to mySmartControl?

Search the iOS or Android app store for the mySmartControl app and install it on your smartphone.With your internet browser go to: are now on the mySmartControl website.Click on: LOGIN (right top)After logging in, you will be taken to the mySmartControl login page ( on: Create Account!Enter: Name, E-mail address, Password and choose your language.Click on: Register for mySmartControl!An email will be sent to you to verify and activate your account.Click on the activation [...]


What are the buttons “Accept” and “Decline” doing in the chat?

With the buttons “Accept” and “Decline” you can indicate in the chat to other end users whether you are going to take action on an event (Accept) or if you are not able to take action (Decline). This way end users know among themselves who will and will not see what is going on. Incidentally, if no one (no end user) accepts the event received, a push message will be received a little later indicating [...]


Can mySmartControl make changes to my user account for me?

No, mySmartControl itself has no access to user accounts, we are not able to log into any account and / or make changes. In the beginning, an end user of the alarm system created the mySmartControl user account (perhaps together with the security installer?). The person who created the account has become the sole administrator who can log in and make adjustments . The administrator of the account is therefore fully responsible for the account.

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