You can adjust this yourself within your mySmartControl user account. After logging in to your account, click on the email address at the top right of the screen and scroll down until you see the option “Change payment details”. This option allows you to make the change.

No, mySmartControl only works with direct debit. If you have purchased a subscription at mySmartControl, the subscription fee will be automatically debited from your account every month.

No, mySmartControl only works with monthly invoices.

If you are logged into your mySmartControl user account, you can download it yourself from your account. After logging in to the account, click on the email address at the top right of the screen and scroll down. You will automatically see the invoices.

You can simply tick the Free subscription in the portal, the payments will be stopped automatically

The cancellation period is 1 month.

You can use mySmartControl free of charge with 5 users. This includes switching on and off, receiving push messages and, for example, using the chat function. We ask a small fee if the use deviates. So if you have multiple locations, more than 5 users or, for example, the wish to receive mail from all activations and deactivations, you can use a Freemium or Premium package. Ask your installer about the options. In short, the [...]